Address
Form of work
SalaryCustomer Relations Manager | Private Care Home
Wolverhampton
Permanent
40k to 45k plus commission
£300 per bed
Job Summary
Our client a family owned Group of Private Care Homes 13 currently , expanding to 35 homes over the next two years they require a Customer Relations Manager for 3 of their Homes based in and around Wolverhampton you will be responsible for ensuring occupancy, average weekly fee and funding mix targets are met at the care homes through the creation and implementation of effective localised tactical marketing plans.
You will be handling all enquiries to the home, for their conversion to a sale and for completing the customer transaction including the effective negotiation of fees and signing of contracts.
The role will require you to attend the care home, present at meetings, deliver training workshops and identify, build up, train and motivate the team within the care home to achieve targets.
You will come from a Care Home environment with a sales background PLEASE do not send your cv if you do not have experience in this sector. You will have an understanding of fee sources and structures in the care sector, along with excellent customer service skills
The post holder must be a self-starter that is able to organise their own schedules to maximise productivity and financial returns for the business. A flexible working approach is required to meet the needs of the business with occasional weekend and evening working.
For further information and to apply please email Julie Gregson at Compass Corporate Services.
CCS | Compass Corporate Services is a division of Compass Recruitment Solutions and are acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation.
