Client Services Administrator

• Contract Type: Fixed-Term Contract (12 Months)
• Salary: £18,000 - £20,000
• Job Type: Full-time (37.5 hours per week, 9:00 am - 5:30 pm, Monday to Friday with an hour lunch break)

We are looking for a dedicated Client Services Administrator to join our team. Reporting to the Admin Manager, you will provide essential administrative support to our firm, ensuring a high-quality service is delivered to the business. Training will be provided to help you excel in this role.

• Provide reception cover and support, ensuring a welcoming environment for clients.
• Answer telephones promptly and courteously.
• Greet clients and arrange refreshments for client/board meetings.
• Maintain the cleanliness and tidiness of meeting rooms and reception area.
• Sort and distribute incoming post and manage franking of outgoing post.
• Arrange couriers for document delivery.
• Generate and send letters, client milestone gifts, and welcome packs.
• Raise invoices and assist with general administration tasks such as scanning and printing.
• Support facilities management and send out accounts packs.
• Handle confirmation statement billing/filing and assist with onboarding processes including 64-8s, clearance requests, and AML checks.

• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Ability to work efficiently both independently and as part of a team.
• Proficiency in standard office software and equipment.
• Attention to detail and a commitment to maintaining high standards of office presentation.
• Previous experience in an administrative role is desirable but not essential.

• Competitive salary within the range of £18,000 - £20,000.
• Yearly bonus
• 25 days annual leave + 8 days bank holiday
• Casual dress
• Health care plan
• Monthly team lunch & quarterly team socials
• Full training provided to support your development.

To apply for the Client Services Administrator position, please submit your CV today!