Client Services Co-ordinator

Trafford Park

Mon-Fri 08:00-16:30 (37.5 hours)

£23,000

Client Services Co-ordinator

The Role

My client is looking for an experienced Client Services Co-ordinator to join their team.
You will be tasked with supporting their clients through their journey with the company, providing a first-class service.

Client Services Co-ordinator

Main Responsibilities

• Support client enquiries in a timely manner through both outbound and inbound calls/emails.
• Accurately maintain the client database, ensuring all client contact is recorded.
• Process orders using an in house system.
• Assist with scheduling survey/installation/remedial appointments.
• Liaise with internal/external customers to ensure a smooth client journey.
• Perform any ad-hoc duties requested by the management team within the employee’s capabilities.
  

   

  Client Services Co-ordinator

  The Candidate

• Excellent listening and communication skills.
• Confident telephone manner.
• Executes a high level of attention to detail.
• Confident using a PC and the ability to multitask.
• Self-motivated and organised with ability to prioritise own workload.
• The ability to use own initiative but also know when matters need to be escalated.

Client Services Co-ordinator

Key Words

Client Services, Customer Service, Excel, Microsoft, Inbound Calls, Outbound Calls, Email

Winsearch acts as an employment agency for permanent staff.
We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services.

Please contact adam.lang@winsearch.uk for any further information on this position.

View our latest jobs today on our websitehttp://www.winsearch.uk and follow us on LinkedIn.

Manh

Our clients and their customers come from diverse backgrounds and so do we.
We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise.
This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you!
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Many Thanks