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Form of work
This is a great opportunity for an experienced client facing account manager looking for their next career move to join a busy, successful and well established Client Services department. Our client is a fast paced organisation looking for someone that has worked in a similar type of role. They specialise in the design, supply & manufacture of POS/POP within the temporary and permanent display industry.
Role & Responsibilities:
- Ensure that the service delivery levels are kept above the client’s expectations.
- Attend Face to face client meetings
- Take ownership of the overall management of your projects; be the main Point of contact & build relationships through impeccable service.
- Produce CPA’s for more complex projects to share externally and internally.
- Work closely with internal departments to deliver projects through the manufacturing facility.
- Problem solving and working well with teams to ensure the delivery of goods to meet the customers’ requirements.
- Identify risks to the accounts both externally & internally proactively and before the client is aware
- Provide accurate sales forecasting to your line manager.
- Keep your WIP’s up to date in a timely manner.
The ideal candidate will possess the following traits and abilities:
- Knowledge of the design & manufacture of permanent retail displays is desirable
- Previous experience within a manufacturing environment is desirable.
- Be proficient in Microsoft Office, especially Outlook, XL and Word
- Experience of working in a client facing servicing role
- Have strong communication skills.
- Possess a positive attitude.
- Be organised & be able to manage multiple projects & tasks
- Possess good time management.
- Have an ability to work with other departments towards a shared goal.
- Be a team player and also able to work independently.
Great package and benefits on offer!
