Client Services Team Lead

• £40k
• £80k OTE
• Mon to Fri

Client Services Manager Needed in Prime Central London
A leading brand with a global presence is seeking a talented Client Services Manager to lead their Client Services Team. This role is perfect for an experienced professional with a successful track record in Client Services, especially with reputable brands, and strong team management skills.
Key Benefits:

• £40k Basic Salary
• £80k OTE
• Monday to Friday work schedule

Key Responsibilities:

• Lead and manage the Client Services Team, ensuring outstanding customer service and client satisfaction.
• Develop and maintain strong relationships with key clients, understanding their needs and expectations.
• Drive team performance to meet or exceed targets and objectives.
• Monitor and improve client service processes, identifying opportunities for enhancement.
• Collaborate with other departments to ensure a seamless client experience.
• Provide guidance, coaching, and support to team members to foster their professional growth.

Qualifications and Skills:

• Proven experience in Client Services management, ideally with a reputable brand.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• A customer-focused mindset and ability to anticipate client needs.
• Strong problem-solving and decision-making skills.

This is an exceptional opportunity to join a forward-thinking and innovative company in the heart of Prime Central London. If you are a proactive, results-driven professional with a passion for delivering exceptional client service, we want to hear from you. Apply now to Bradley Hellier!