Client Support Administrator

CLIENT SUPPORT ADMINISTRATOR

Based central in York, the Client Support Administrator role plays a key part in the administration function for enquiries into this successful business. You would need to be able to work in a fast pace environment and provide a high standard of accuracy. An interest in HR and psychology would be beneficial but not essential.

WHAT YOU WILL WANT TO KNOW

• Permanent position

• Salary up to £26,000

• Hours - Full-time 37.5 9-5.15pm or part-time (minimum 22.5 hours pw)
• Holidays: 5 weeks plus bank holidays

• Company pension

A SNAPSHOT OF THE ADMINISTRATOR DAY

• First point of contact for clients requiring support
• Responding to volume e-mail enquiries accurately
• Update the system with client information
• Set up projects when advised
• Monitoring of projects, progress and liaison with client/ teams to resolve issues
• To arrange and administer coaching sessions
• Provide sales support administration

Does this sound like a good fit for you?

• Happy to deal with complex detail an ability to work towads high levels of accuracy
• Able to communicate at all levels
• Problem solving - thinking of creative solutions for clients
• High proficiency in Word and Excel
• Interest/ background in HR and psychology beneficial but not essential