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About the job
Job summary
If you are a skilled communications professional looking to take the next step in your career, this is an exciting opportunity to join the Competition and Markets Authority (CMA) and spearhead the communication of key messages on competition and consumer law compliance to businesses nationwide.
About the CMA
We help people, businesses, and the UK economy by promoting competitive markets and tackling unfair behaviour. Our work is wide ranging, ambitious and often new and challenging.
The role
Whether it is helping businesses understand how to work together or raising awareness of the risks of bid-rigging in procurement, as our Deputy Head of Compliance, you will utilise your expertise and exceptional communication skills to convey the work of the CMA to both public sector and business audiences.
Forging strong relationships through stakeholder engagement and working closely with colleagues across the communications teams, you will work to create impactful messaging and content that highlights insights and lessons learnt from high-profile CMA cases, encouraging businesses to learn from these experiences. This will in turn foster a culture of Compliance and increasing understanding of why fair business practices are essential to well-functioning markets, that ultimately protect consumers.
About you
An experienced communications professional, you will need to be able to showcase your expertise in crafting compliance materials that are easily accessible for a diverse, non-specialist audience. The ability to draft concise and effective copy and to think innovatively to produce impactful content for multiple channels will be a key requirement.
A good understanding of stakeholder mapping, showcasing a track record of identifying and engaging with key stakeholders to drive tangible outcomes is also essential.
To find out more about this opportunity and about working for the CMA, please click on the APPLY button.
Closing date for applications: 5th February 2024.
Job description
- To identify opportunities to share key competition and consumer law compliance messages arising from the CMA’s casework to stakeholder groups on a regional and national basis. This includes developing strong working partnerships with external organisations such as trade associations. You will do this by working closely with colleagues in other parts of the CMA to create impactful messaging and content for guidance materials, articles, newsletters, presentations, social media, and other products.
- To event manage and provide practical support for the smooth running of speaking opportunities – briefing CMA spokespeople, co-ordinating diaries, helping prepare presentations and Q&A, evaluating the success of events and following up audience requests as required.
- To provide senior colleagues with strategic comms plans and audience insights that outline how to harness effective routes in to reach businesses at large, SMEs, those in specific sectors relevant to CMA work and across the UK.
- To map and monitor influential stakeholders and in turn build collaborative relationships to promote and develop CMA work streams. You will also use a range of channels (including partnership, PR, digital), setting SMART objectives and planning/delivering robust evaluation of outputs and outcomes.
- To feed into the development of research questionnaires to evaluate the success of CMA campaigns and the impact of ongoing communications relating to CMA cases and regional work.
- Undertake any other reasonable duties.
Person specification
It is essential that you can provide evidence and examples for each of the following selection criteria in your application:
Essential
- Experience of developing compliance materials that are accessible to a non-specialist audience. (Lead Criteria)
- Good understanding of stakeholder mapping and proven experience of being able to identify and engage with key stakeholders to deliver tangible outputs. (Lead Criteria)
- Excellent organisational skills and project management experience in planning and delivering integrated communication campaigns using both traditional and innovative techniques in a complex policy arena.
- Ability to draft concise and effective copy; create effective communication materials and to think innovatively to produce impactful content for online and offline channels.
- Able to design evaluation plans to measure the success of activity, collect and analyse the data, generate meaningful findings, and feed them into the development of future plans; Use qualitative and quantitative research to create insightful and rigorous communication strategies.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Delivering at Pace
- Seeing the Big Picture
Benefits
As well as the interesting and varied work you’ll do to contribute to effective competition in the UK, and to ensure consumers get a good deal when buying goods and services, you’ll also benefit from:
- An exceptionally generous pension scheme with a significant employer contribution and range of options, including a tax-free lump sum at the point of retirement and injury, ill-health and life assurance benefits
- 25 days leave (increasing to 30 days over five years), plus 8 public holidays and an additional day off for the King’s birthday. In addition, you’ll be able to access a wide range of other types of leave as and when you need it, including generous maternity, paternity, shared parental leave and adoption options, as well as paid special leave for volunteering
- Season ticket loans, cycle to work scheme, flu vaccinations and eye tests
- Access to the Civil Service Sports & Leisure, giving discounted gym membership, high street discounts, free access to UK wide attractions and a free Tastecard
- A range of wellbeing benefits, including an employee assistance programme, flexible working options and family friendly policies, regular networking events and professional learning opportunities at work
Any move to the CMA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
Like many other organisations, we operate a hybrid working model with a mix of office and home working. We believe this supports us to deliver our best work while allowing the flexibility to maintain balanced and healthy lives. We work at least 40% of our time from our office locations across the UK.
If you’re already a civil servant being appointed on level transfer, you’ll retain your existing terms, including annual leave. If you are being promoted you’ll receive either a 10% pay increase or the new grade minimum, whichever is the greater. Applicants new to the civil service can be considered for appointment at a salary higher than the starting point indicated above, but not more than the advertised mid-point, depending on skills, knowledge, experience and qualifications.
We are fully committed to being an inclusive employer and ensuring equal opportunities. We want a diverse workforce that reflects the consumers we serve. We welcome applications from under-represented groups, including ethnically diverse people, people with a disability, people with diverse gender identities and from people of different ages.
We are an accredited Disability Confident Employer and disabled applicants meeting the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
Our Values
The CMA delivers impactful outcomes for people, business and the UK economy. We are Ambitious and Evidence-based, and always strive for Excellence. We treat everyone with Respect, and are Collaborative and Inclusive.
Everything we do is underpinned by the Civil Service values: Honesty, Integrity, Impartiality and Objectivity.
Things you need to know
Selection process details
As part of the application process you will be asked to complete a CV, personal statement and an online application form. Further details about application requirements are listed on the application form.
The selection process will comprise of the sift (CV & application review) and an interview. Arrangements for the interview will be enclosed in the invitation. Interviews will be conducted virtually.
An initial sift based on the lead criteria may be held if a large number of applications are received. If your application progresses to a full sift, all elements of the essential criteria listed under Person Specification (above, below and in the attached role profile) will then be considered.
- Experience of developing compliance materials that are accessible to a non-specialist audience. (Lead Criteria)
- Good understanding of stakeholder mapping and proven experience of being able to identify and engage with key stakeholders to deliver tangible outputs. (Lead Criteria)
- Excellent organisational skills and project management experience in planning and delivering integrated communication campaigns using both traditional and innovative techniques in a complex policy arena.
- Ability to draft concise and effective copy; create effective communication materials and to think innovatively to produce impactful content for online and offline channels.
- Able to design evaluation plans to measure the success of activity, collect and analyse the data, generate meaningful findings, and feed them into the development of future plans; Use qualitative and quantitative research to create insightful and rigorous communication strategies.
The sift will take place week commencing 5th February 2024.
If your application is successful you will be invited to attend an interview. You will be notified via email to log-in to your Civil Service Account and book your interview slot. You will be sent an email with full details of your arrangements for interview.
Interviews will be held from w/c 19 February 2024.
Successful candidates at the shortlisting stage will be invited to interview.
Candidates who are invited to interview will be asked to complete a written assessment in advance of the interview and present this to the Panel. Further information on the topic of the assessment and presentation will be provided alongside the invitation to interview. The second part of the interview will involve questions based on the Behaviours and Experience outlined in the role profile. In total, we expect the interview to last no longer than 1 hour.
Existing CMA staff can apply for this position and remain working from their current office location.
Reasonable adjustments
We want to make sure no one is at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need during the recruitment process.
For example, you may need wheelchair access at interview, or if you are deaf, a Language Service Professional. You might also require additional time to complete a timed assessment or a sign language interpreter to support with the relaying of information.
Feedback will only be provided if you attend an interview or assessment.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
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