Company

Cardiff CouncilSee more

addressAddressCardiff, Wales
salary Salary£23,893 - £25,979 a year
CategoryBanking

Job description

About The Service


An exciting opportunity has arisen for four committed individuals to work within the Council Tax Section to assist with the administration and collection of the charge which helps the Council fund its services.

The Section is responsible for a wide variety of different tasks including maintaining a database of over 160,000 council tax payers, ensuring that accurate bills are produced and issued along with applying any relevant reductions to customer’s accounts.

Whilst these roles are demanding our flexible working policies, ensure a healthy work life balance. The posts are open to individuals who wish to have flexible working patterns, subject to meeting the needs of our clients and having mutual regard to the working arrangements of existing team members


About the job


The post holders will be responsible for updating the on line computer system to ensure the Council Tax records are accurate and up to date as well as dealing with both written and telephone enquiries from customers.

These roles will involve a combination of home working and at County Hall where the posts are officially based


What We Are Looking For From You


Successful candidates should be team players with a good appreciation and understanding of information technology.

Candidates should also have excellent communication skills and be committed to continuous development.


Additional information


There are 4 Permanent posts available.

These posts are subject to Disclosure and Barring Service Basic checks.

We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications

These vacancies are suitable for post share.

Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website:

Important information you need read in order to complete your application:-

  • Application Guidance
  • Applying for jobs with us
  • Behavioural Competency Framework

Additional Information:-

  • Employee Charter
  • Recruitment of Ex-Offenders
  • Privacy Notice

Job Reference: RES01205
Refer code: 2585686. Cardiff Council - The previous day - 2024-01-22 13:57

Cardiff Council

Cardiff, Wales

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