Address
Form of work
SalaryCollections Advisor (Part Time)
- Salary: £24,000 - £28,000 basic (Pro Rata for Part Time)
- Performance bonus
- Skelmersdale
- Part time (20 - 25 hours per week)
- Permanent Contract
My client in Skelmersdale are looking for a Collections Advisor to join them on a permanent basis. As a Collections Advisor you will be responsible for managing your own caseload of customers in default. This is an exceptional opportunity to join an exciting company who offers great career development with an attractive package.
This is a Part Time position working 20-25 hours per week.
The Collections Advisor will be responsible for:
- Make and receive calls to customers in default
- Contact customers by email and letter regarding payment
- Deal effectively with disputes in accordance with FCA rules
- Deal with hardship and vulnerable customers in accordance with FCA rules
- Negotiate payment plans and settlement agreements in line with client specific guidelines
- Ensure calls and emails are recorded accurately
Essential Requirements are:
- Previous experience working within a credit control or collections role
- Good communication skills
- Relationship building skills
- Ability to be empathetic
- Attention to detail
- Risk Management
- Exceptional customer service skills
If you feel you have the necessary experience for this role then please apply without delay.
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
