Address
Form of workKey Objectives:
- Meet individual and team targets each month.
- Should be a team player, sharing best practice across the team to deliver improved performance or customer outcomes.
- Work within agreed policies and procedures, and will receive quality assurance checks each month with feedback provided on how they can improve performance and/or quality and customer outcomes.
- Process immediate and future payments, complete income and expenditure assessments where required, agree arrangements and will refer to the Financial Difficulties/Vulnerable team should a customer require a none standard/out of policy Treating Customers Fairly arrangement.
- To summarise to the customer the agreed arrangement, next steps, and future consequences of none payment.
Rewards
The company offer a wide range of benefits, a career path and full training.
- Performance Based Bonus scheme
- Private Healthcare for you and your partner
- Life Insurance
- Excellent company pension 3% employee to 8% employer contribution
- 25 days holiday (you can even buy and sell holiday days if needed!)
- Retail Discounts
- Cycle to Work vouchers
- Techsave scheme
