Address
Form of work
Salary Collections Team Leader/Manager
£37,000 - £42,000 15% annual bonus
We are currently seeking an experienced Collections Team Leader/Manager to join our growing client based in Wolverhampton. This is a great role for someone who has extensive financial support experience and looking to progress in their career.
Responsibilities include:
* Managing a team of 8 collections and recoveries advisors.
* Provide clear direction to the team, managing and coaching them to meet and exceed targets as well as ensuring the management of assets in line with policies and procedures.
* Ensuring staff are trained, managed and appraised, setting performance objectives and reviewing these in line with the performance management process.
* Assist in the management of complaint resolution by taking escalated calls,, and coaching and supporting the team to resolve complaints and ensuring that time frames are adhered to.
The ideal candidate:
* Experience in end to end collections
* Previous team leader/line management experience within collections
* Uses own initiative, and proactive
APPLY NOW for immediate consideration!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
