Collections Manager

Boasting modern, bright offices and a Birmingham City Centre location, this dynamic name within the finance sector is growing and looking to hire a determined Collections Manager to grow and oversee the collections department.

• Salary Guide: £35,000 - £40,000
• Working Hours: Monday to Friday, 9am to 5:30pm with a 5pm finish on a Friday
• Benefits: 20 days annual leave with Christmas shutdown, access to a bonus scheme, and regular company socials

Well-established and at an exciting point of growth, our client is steadily increasing and is looking to increase the team to support its ongoing expansion. Reporting to the senior management team, you’ll play an integral role within this company and will thrive in a role that offers autonomy and development.

Responsibilities:

• Taking ownership of the collections department, actively establishing and growing a team of Collections Executives and maintaining a top-tier service is consistently delivered
• Conducting regular team reviews to identify and set goals, and to assess and maximise performance
• Acting as a mentor for each member of the collections department, working together to support their career development and progression
• Identifying areas of improvement and implementing new processes and systems to enhance collection effectiveness
• Ensuring all collections activity adheres to compliance regulations and laws, and liaising with legal professionals when complex cases arise
• Curating and implementing collections strategies that minimise financial risk and increase debt recovery efforts
• Managing the loan portfolio and monitoring difficult accounts to reduce risk to the business
• Reporting to the senior management team, sharing insights on collections, preparing in-depth reports, and highlighting areas of concern

Skills and Experience Required

• An experienced Collections Manager who boasts and history of actively recovering debts and overseeing a vast loan portfolio
• Demonstrates previous management experience and is skilled in leading high-performing teams
• Possesses a good understanding of laws and regulations related to the finance industry and collections activity
• Commercially and analytical minded individual who enjoys achieving targets and using data to drive decisions and strategies
• Superb communicator, able to articulate well and liaise confidently at all levels

To register your interest, please send your CV as soon as possible.