Address
Form of work
SalaryA fantastic opportunity to join an expanding financial services organisation based in Slough. The role will be based in their Collections team working on early collections.
Key responsibilities
- Responsible for volume outbound and inbound calls
- Negotiate payments and arrangements on inbound and outbound telephone contacts by using the Collections system
- Ensure a high level of customer service is provided to the customer, offering them all relevant information to allow them to understand any options available to them
- Undertake all collections activities in accordance with the required regulations; ensure treating Customers fairly, Companies Policies and Guidelines laid down
Experience/skills
- Experience within a Collections, Credit Control, customer service role within a call centre environment preferred
- Intermediate Excel and Word
