College Receptionist and Administrator

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We are seeking an enthusiastic Receptionist with administrative duties to join our friendly team. You will assist the Reception Manager at Abbey College to deliver a high-quality reception and administrative services for our visitors, staff and students and provide a welcoming and efficient service to help ensure the smooth running of the college reception and wider operations team.

Abbey College Cambridge is one of the best sixth-form colleges for international students in the UK. We specialise in helping students from across the world achieve the personal, social and academic growth needed to succeed at the UK’s best universities.

Your duties and responsibilities will include the following:

• First point of contact for visitors
• Answering the telephone and responding to queries
• Checking college Admin and Reception emails, responding to general queries in a timely fashion
• Opening post and distributing them to staff and students
• Sending post, ensuring that the franking machine is topped up with funds
• Receiving and managing incoming deliveries
• Take morning calls from students and follow a policy for dealing with student absence.
• First point of contact and diary management for students wishing to see the school matron
• Taking card payments face-to-face and over the phone
• Preparation for new student induction
• Helping with school events
• Place orders with suppliers on behalf of all areas of the college

Qualifications and Experience

You will hold 5 GCSE or equivalent qualifications with English at level 4/5 (C) and be competent in the use of ICT, particularly the use of MS Word, Outlook and Excel. Ideally, you will have a working knowledge of record-keeping and data protection. You will have excellent verbal and written English and the ability to build and maintain effective working relationships. Previous experience working in an education or busy office environment is desirable.

Hours

37.5 hours per week, 8.00 to 4:30 Mon-Fri.

Benefits

• 25 days plus in-term bank holidays
• Employee assistance programme
• Sports groups
• Alpha Plus Group personal pension plan 7 % employer contribution
• Season ticket train travel discounts and loans
• Cycle to work scheme
• Discounted school fees
• Regular social events

Abbey DLD Colleges Ltd (ADCL)

Abbey College Cambridge is a constituent college of Abbey DLD Colleges Ltd (ADCL). ADCL comprises three award-winning independent international colleges based in London, Cambridge, and Manchester. With over 1000 students from over 50 different countries, ADCL provides an outstanding global environment for students striving for top universities. We are committed to providing the best education for all students in our care, and our colleges have high aspirations and expectations for every member of our community.

Safeguarding

ADCL is committed to safeguarding and promoting the welfare of our children and young people, and as an employee of ADCL, you will be expected to share this commitment. Protecting our students’ welfare is the responsibility of all staff, and individuals are expected to conduct themselves in a way that reflects the principles of our organisation. All staff are trained in child protection and understand to report concerns by following the safeguarding policies. We ensure all candidates are properly police-checked, and the successful candidate must obtain an enhanced disclosure via the DBS.

Please click the link below for further information on employing Ex-Offenders:

Policy on employment of ex-offenders.pdf (alphaplusgroup.co.uk)

Equal Opportunities

We are committed to equal opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to Apply

Please visit our recruitment website to read our Applicant Information Pack for full details of the position available. Please complete the application form and provide a cover statement detailing why you think you have the necessary skills to be successful in this position.

Interviews will take place on Friday, 5^th January 2024

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