AddressAt Infinityblu Dental Care and Implant Clinic Peebles, we pride ourselves on the friendly and supportive environment we have created.
We aim to always deliver the best quality care possible for our patients and enable our staff to deliver that through digital excellence and high-tech equipment to enable our dental teams to carry out their work efficiently and effectively.
We also aim to continuously develop our staff by providing opportunities and career pathways for everyone to develop and enhance their skills through training. Join us in our ever-growing team whose aim is always to provide the best service putting the patients at the heart of the business.
The Job Role:
- Meet and greet patients in a professional and friendly manner
- Ensuring the smooth running of the Front of House
- Coordinating, booking and re scheduling appointments
- Liaise with Dental Nurses and Dentist if any Lab work issues that arise prior to lab work appointments and re appointing patient if required.
- Answering the telephone
- Checking and replying to emails from patients
- Update contact notes with patient communication
- Ensuring all practice-to-practice communication id done via email
- Daily banking & cashing up
- Working with Front of House team and Dental Nurses to maintain Front of House protocols
- Completion of tasks assigned from the Practice Manager
The role suits an individual who:
- Has excellent communication skills and be empathetic to patient’s needs
- Is well organised
- Works well on their own and as part of a team
- Has a positive and friendly attitude
- Have good literacy and IT skills. Working comfortably in Microsoft office, including word, excel & Outlook.
- Be professional, enthusiastic about the practice values
- Understand the importance of excellent customer service and always willing to go that extra mile.
- Experience of working in a team
- Able to perform under pressure
Previous healthcare experience is not required, however, a customer facing role would be advantageous.
Benefits we offer you:
- Private Health Cover with Vitality Health
- Holidays 28 days per year (prorated if working part time)
- Extra day's paid holiday for your birthday
- Monthly Pension Contributions Employee 5% Infinityblu 3%
- Iblu Staff & Family dental discount benefits
- Tech Scheme Discount
- Cycle to work Scheme
- Team days out Biannually
- Training Costs covered
- Additional Company Sick pay
Job Types: Full-time, Permanent
Salary: From £11.50 per hour
Benefits:
- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Private medical insurance
- Sick pay
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Application deadline: 22/03/2024
