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SalaryTeamJobs is delighted to be recruiting for aCommercial Account Handler for an Independent Insurance broker based in Ferndown. The Account Handler will work within the commercial department dealing with a portfolio of clients and assisting Account Executives with all aspects of customers insurance requirements.
£25,000 - £35,000 DOE + Bonus Scheme
Monday to Friday
Permanent
25 Days Holiday - Plus Bank holidays
Company Pension Scheme
20 "Work from home day"
Responsibilities:
- To negotiate excellent policy terms on behalf of our clients using risk registers, gap analysis and professional presentations to Insurers.
- To work on all aspects of account management and service to clients, ensuring the clients needs are identified and met in line with agreed service standards.
- To manage all day-to-day queries, mid-term adjustments, renewals, and new business within agreed service standards.
- Managing workloads and prioritising work to ensure that both the business and the client's needs are met in a timely and accurate manner.
- Assisting the claims department with their duties and responsibilities when required
- To support the business in achieving our aims by way of Key Performance Indicators and service level agreements
- To maintain customer records accurately and securely, in accordance with firm's own record keeping requirements and following data protection rules.
What require from you:
- At least 2 years experience working within the insurance industry
- Excellent communication skills, both verbally and written.
- Able to work on your own and as part of a team.
- Strong negotiation skills, integrity, and a desire to provide outstanding customer service.
- Cert CII qualified or working towards this level - full support will be given if required.
