Commercial Claims Handler

Our client a highly successful broker based in the Midlands area. They offer a fantastic array of services to their clients and pride themselves on knowing their industries inside out. Due to growth and expansion they are now looking for a new member of the team to grow their general insurance.

We are seeking a Commercial Claims Handler to join the organisation, based in the Midlands area. This is a remote first role with monthly meetings in the Midlands office. This is a full-time or part time role (Wednesday - Friday) permanent post, offering a salary of up to £23,000 depending on experience and background.

Main duties include;

• Notify insurers of new claims
• Provide exceptional support to customers ensuring a high level of service
• Input new claims onto the system
• Continuously update claims records on the system
• Continuously update claim records on the system including risk screens
• Maintain comprehensive diary system to monitor claims progress
• Ensure all actions are clearly recorded in the file notes
• Deal with correspondence quickly to avoid any delay in settlement of a claim
• Ensure full settlement details are received before bringing files to a close
• Deal with repudiated claims and understanding why they have been repudiated

The successful candidate must have:

• Experience with commercial insurance claims
• Excellent customer service skills
• Excellent administration skills
• Good interpersonal and communication skills
• Ability to manage personal workload and meet deadlines
• Ability to work closely and flexibly with other team members
• Ability to follow clear instructions to carry out given tasks
• Demonstrate a high level of professionalism, integrity and commitment
• Ownership of own continuing professional development

In return you can expect a fun working environment, competitive package and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.