Commercial Gas Supervisor

Job Title: Commercial Gas Supervisor
Contract Type: Permanent 
Salary: £50,000 per annum
Working Hours: 40 hours
Working Pattern: Monday - Friday
Location: Arlington House, Camden - Hybrid
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Commercial Gas Supervisor
The Property Services Directorate manages the repairs and maintenance service to over 22,000 properties across London, the South East and Home Counties. 
The directorate undertakes repairs, servicing, voids and planned maintenance work to our customers’ homes via our inhouse team and a variety of contractors and service providers who are employed on our behalf.  This includes repairs to general needs, leasehold, market rent and our specialist Care and Support schemes.  Our work also includes statutory and regulatory compliance checks.
About you
We are looking for someone with:

• Proven track record of problem solving, identifying and resolving issues promptly
• Excellent organisational skills NVQ or C&G in domestic gas or equivalent
• Part G unvented
• ACS CCN1
• ACS CENWAT
• ACS HTR1
• ACS CKR1
• We would expect candidate to be able to provide a proven track record in the servicing of a range gas appliances.
• Must be able to work as part of a team and occasionally on their own, you will be expected to work closely with your supervisor, identifying any issues and reporting this back.
• Y plan heating systems
• S plan heating systems

Why Riverside?
One Housing is a part of Riverside.  At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers.  For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. 
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:

• Competitive pay & generous pension 
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. 
This role also falls under our Ethnic Diversity guaranteed interview scheme.  If you are ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.
Role Profile

• Effective line management of one of the Gas Teams. You will lead, manage, motivate, engage and support the team to deliver a customer focused service. 
• Responsible for ensuring all works are allocated and completed to time, and quality standards, through supervising operatives
• Customer focused, delivering a cost-effective service to our residents. 
• To be at the forefront and ensuring that directly employed and sub contacted staff operates according to our Health and Safety procedures and processes all times.
• Responsible for carrying out pre inspections and ordering the correct quantity and materials and post inspections of works ensuring a high standard of all completed works.
• Managing sub- contractors ensuring that they adhere to quality and cost requirements 
• Responsible for the delivery of an installation service that complies with all legislative and regulatory requirements in respect of directly employed operatives and maintenance contracts. To protect the landlord’s liability for disrepair.
• Manage and develop a team of trade operatives, encouraging ownership and self-reliance.   
• Develop and maintain effective OPIs and KPIs to ensure time, quality, cost and customer service standards are met
• Develop and produce written reports and analysis for Management in respect of the outputs of the service
• Ensure that all Health and Safety procedures and processes are always followed by staff

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