Job Title:Claims Handler
Salary: £27,500 - £32,500 per annum
Location: Manchester
Contract: Full time, Permanent
Hours: Monday to Friday 9am-5pm (Hybrid)
COMPANY PROFILE
An exciting opportunity has arisen to work for our well-established client as a Commercial Liability Claims Handler. You will play a vital role in ensuring fair and efficient handling of claims for all customers. You will be responsible for the validation, investigation, negotiation and settlement of Commercial Liability Claims.
SKILLS REQUIRED
- Commercial claims handling experience required
- Confident telephone manner
- Ability to build and maintain client relationships
- Ability to work to deadlines
- Dedication to providing outstanding customer service for both direct customers and brokers.
- Proficient in using Microsoft packages
RESPONSBILITIES
- Responsible for the validation, investigation, negotiation and settlement of Commercial Liability Claims
- Proactively managing the end to end process of all third party claims
- Establish and manage accurate claim reserves within your financial handling authority.
- Control the overall expenditure throughout the lifecycle of the claim
- Identify trends and use relevant data to understand and manage emerging issues proactively.
- Taking calls, helping customers with queries, finding the right insurance product for them
- Providing a comforting and supportive presence for individuals when they need to file a claim.
ADDITIONAL INFORMATION
- Generous company pension
- 25 days annual leave plus bank holidays
- The option of buying or selling up to 5 days annual leave each year
- Half price Home and Car insurance
- Free breakdown cover and travel insurance
- Hybrid working available
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.
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