Commercial Officer

A vacancy has arisen for a Commercial Officer in the Commercial department at our Denham site. The purpose of the role is Responsible for the effective commercial account management of allocated customer accounts and those of direct reports, with particular focus on :

• bid and proposal preparation in accordance with Company procedures, both competitive and sole source;
• contract management administration   
• debt management.
• customer relationship management

Areas of Responsibility:

• Customer relationships – to build and maintain professional and mutually beneficial customer relationships, the focal point for customer queries (generally customer’s procurement team).
• Bid negotiation and preparation – preparation of routine bids including spares and support equipment using SAP data, proposals and / or quotations; contributory role in preparation of major bids, proposals and/or quotations for review and approval. Form part of cross functional project team in proposal / tender situation.
• SAP – preparation of accurate SAP data entry instructions.
• Efficient management of contract administration including invoice management, customer reports etc.  
• New business / business development – to possess a detailed understanding of customer needs in order to support the identification of business opportunities.
• Debt management – monitor debt status and follow through as appropriate. 
• Negotiation of contract, changes and associated terms with allocated customer accounts up to specified authority levels and in accordance with the approved bid terms.
• Contract management - ensure any new and / or updated customer requirements are known and understood by relevant Department managers in a timely fashion.  
• Represent the Department and / or Company internally and externally as required both in UK and elsewhere.

Education & Qualifications:

• Degree (2.1 or above), or equivalent level (Law, Business Management, Finance, Engineering etc.) or equivalent experience.

Specific / Technical Skill

• Strong numerical data manipulation skills
• Well developed skill in the application of English in terms of both grammar and vocabulary
• Presentation & communication skill
• Sound customer liaison/relationship expertise
• Strong MS Office expertise

Person Specification:

• Relationship building/development
• Judgement
• Diplomacy & tact
• Organisation
• Attention to detail
• Resilience

Knowledge & Experience:

• Some knowledge of Aerospace/Defence or similar sector.

All published adverts will be aligned with the Company’s Diversity and Inclusion commitment. All candidates will be treated equally and fairly, regardless of their background, or any characteristic protected by law. Candidates will be selected entirely on their skills and competencies and in alignment with each role’s specifications and / or requirements.

For all successful candidates, Martin-Baker will undertake background security checks. As part of this, we will need to confirm your identity, employment history and address history to cover the past five years as well as your nationality, immigration status and criminal record. For positions that require Security Clearance, the successful candidate must hold or be willing to obtain security clearance up to the relevant level for the role.