Emplas Windows Systems Ltd is an award winning family run business established for over 40 years supplying trade and commercial, premium windows, doors and conservatories currently enjoying rapid growth. We are a hard-working team who work to our values of integrity, teamwork, determination, excellence and pride, to achieve our purpose of improving Britain’s homes.
We are looking for a Service Engineer to join our team in Manchester.
Position:
To ensure the efficient running of after sales work instructions, being the face to face representative for all customers and clients. To ensure all works are carried out in accordance with policies and procedures. To work closely with the Commercial Aftercare Team to ensure all of the above is undertaken and completed on time and in full.
What you'll be doing:
- Undertaking site visits and service calls to investigate or repair products.
- Complete hand over sheets.
- Attend to service calls of unoccupied plots, installing ODR and CCF goods to ensure plot completion
- Daily vehicle checks.
- Monitor worksheets saved along with raised jobs & inform Coordinator of any other equipment/ materials required to complete the job
- Undertaking inspections of manufactured products to company and supplier technical specifications.
- Providing technical advice and guidance to the company and its customers.
- Travelling regularly to various sites across England
Requirements:
You will have:
- Experience of working within the PVCU window & door industry both from a fitting and service standpoint.
- Working within a customer service facing role
- Experience of working with standards and technical specifications
- Ability to communicate at all levels.
- Able to produce detailed investigation reports
- Knowledge of Standards & Specifications.
- Valid CSCS card as you will be working on live sites
- Full UK Driving Licence
Other information:
Salary: £28,000 - £30,000 per annum, dependant on experience
Working hours: Monday - Friday, 40 hours per week
Benefits:
- Career progression and personal development
- Instant Discounts
- Recognition Awards
- Length of Service Rewards
- Employee Assistance Programme: 24/7 helpline & face to face counselling
- Workplace Pension
- Social Events
- Birthday Day off
- Holiday Purchase Scheme
Thank you for your interest in working for Emplas. If you feel you have the required experience for this role please send your CV with a short note explaining your most relevant experience and we will be in touch.
Unfortunately, we cannot provide visa sponsorship at this time. All applications must have the right to work in the UK to be considered.
Strictly no agencies and any CVs submitted will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services.