Commissions Administrator

Do you work in financial services or accounting administration but are seeking a new challenge working in Bournemouth on a hybrid basis?
Mortgage Intelligence, part of Connells Group, is a thriving mortgage and insurance network and we are now seeking a Commissions Administrator to join our small and friendly team.
Key Responsibilities:

• Calculation of fees when received from the lender
• To be efficient and accurate for the processing of information into our database, ensuring all payments are correct and balanced
• To be able to verify processing accurately
• Ensure all payments are processed in a timely manner with deadlines met
• Liaising with lenders and brokers to recover outstanding debts from lenders and providers
• Handling phone calls from brokers and lenders queries for resources purposes
• Take ownership of problems and resolve – always keeping your line manager informed
• Ensure all procedures and standards are followed ensuring customers are treated fairly at all times
• Carry out ad hoc tasks delegated to you by your line manager as required by the business

Key Skills, Knowledge & Experience:

• Minimum 12 months experience in an administration role.
• Excellent verbal and written communication skills
• Ability to work under pressure and to meet deadlines.
• Able to work in challenging situations and provide solutions.
• Positive, organised and detail oriented
• IT literate (MS Office notably excel)
• Strong attention to detail
• A team player will be able to multi-task and organised to meet service standards set by the department

Benefits:

• Perks at Work – Discounts on products and services inc electrical & Travel
• Discounts on estate agency, mortgage, conveyancing and surveying services.
• Access to our Employee Assistance Programme - 24hr, 7 days per week.
• Nuffield Health Screening – discounted medical assessment to provide an in depth picture of your health.
• Nuffield Gym discount - 20% on memberships at Nuffield Health & Fitness clubs across the UK.
• Cycle to work scheme
• Hybrid working

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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