Communication And Engagement Lead

The Opportunity

We are going to be undergoing a period of exponential growth throughout the next 18 months, and are looking for a Communication and Engagement Lead to join us on this exciting journey. This involves embedding a culture where every employee feels their voices are heard, and are excited for the opportunities working for us can present. This will be achieved through a variety of internal communication strategies, as well as hosting events for our 2500 account employees.

You'll be:

• Developing an annual communications and Engagement plan and calendar for the account, aiming to support objectives, improve colleague retention and align with the company-wide strategy.
• Driving maximum participation and Engagement with Communication and Engagement activities including regular channels, EMT Road shows, Ask Us Anything sessions, Town Halls etc.
• Contributing across internal channels, such as newsletters, Account Director blog, Business Bulletins, and Team Talk People Stories.
• Driving engagement across Customer Service activities, including Diversity & Inclusion, and Charity.
• Delivering all elements of Account communications and Engagement plan including all Account-specific channels, events and activities.

You should apply if you are/have:

• Confident, positive, bubbly and diligent with excellent attention to detail.
• Strong written communication skills, and able to adapt your approach to match the audience.
• A self-starter and resourceful, excited to support the company's growth.
• Have a background working within internal communications and Engagement roles.

The Perks

• 25 days holidays + 8 bank holidays
• Discretionary annual bonus
• Company pension scheme membership
• Gain professional accreditation on completion at no extra cost through our bespoke 24/7 professionally accredited online learning and development tools
• Access to our Confidential Helpline is available to be used by you and your family
• Develop your career through a wider global organisation of the TCS family