Communications And Engagement Partner | Vml Commerce & Technology

Job Title:Communications and Engagement Partner
Employer:VML Commerce & Technology
Location: London, United Kingdom
Salary:
Employment Type: Permanent
Reference Number: 10826_150052da56a9bc2bcf79228bbb3ccfa9

Job Details:

Communications and Engagement Partner needed to join our team on a permanent basis. This is a newly created role with the opportunity to work across both sides of our organisation, in both the commerce and Tech and AI organisations, to really drive Communications and Engagement activities for our employees. Reporting into the Chief People Officer the role will work within the People function, but also have key relationships with the Marketing and wider internal communication colleagues across the group.

What you’ll be doing:

• Establish and own the internal communications calendar of activities across the businesses, in conjunction with CPO and wider communications teams
• Work closely with the People and L&D team to drive higher employee engagement
• Own and facilitate monthly townhall meetings and weekly sync up sessions
• Involvement in the annual summit events and coordination of events to encourage attendance in the office or to celebrate key dates
• Play an active role in key engagement and wellbeing activities within the wider group strategy and the communication strategy of these
• Work closely with Marketing to ensure design, messaging and tone of voice reflect
• Coach and advise management on communication – content, delivery and impact
• Manage third party vendors, ie design/brand agencies, for internal programmes
• Draft messages or scripts from senior executives for presentation to employees in written or spoken form
• Manage communications around our Reward and Recognition hub

What we want from you:

• Demonstrable experience in a communications team, especially internal communication, for a fast moving organisation
• Past experience managing complex projects and advising senior managers is key
• Involvement in company wide engagements such as employee wellbeing strategies and the integration of such initiatives into the broader communication strategy.
• Ability to draft messages or key notes from senior stakeholders for presentation to employees.
• Ability to Craft compelling narratives and ensuring alignment with organizational messaging and brand
• Experience managing company wide communications, including regular updates and projects
• General journalistic or marketing experience is beneficial.
• Writing/Presenting skills: You have excellent writing, editing and proof-reading skills as well as the journalistic ability to source stories from employees. You are able to come up with the right media to get across information and execute effectively. You have the depth in knowledge to be able to coach and advice people across the organisation on their communication skills

Attributes

• Personal Courage: You pursue the best possible outcome for team member communication and are prepared to challenge senior stakeholders in the organisation. You have ultimate ownership over the communication to team members (style, content and approach) – and act accordingly!
• Interpersonal dynamo: You have great interpersonal and relationship building skills. You can work across different functions, levels and roles in the organisation to gather the right information – and know how to target different groups based on who’s in them. People approach you – and trust you – consistently.
• Creative Innovator: You are always able to look at something and come up with a new more interesting way to meet that goal. You regularly work to make your communications fresh and interesting for team members to grab, and keep, their attention.
• Digital skills: You are familiar with information technology, especially digital and video means of communication

What we can offer you:

• Opportunity to work at the forefront of AI technology
• A chance to contribute to groundbreaking commerce AI solutions

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

We offer a great benefits package including hybrid working that works for everyone, a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.

VML is a leading creative company that combines brand experience, customer experience, and commerce to create connected brands and drive growth. VML is celebrated for its innovative and award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Intel, Microsoft, Nestlé, The Coca-Cola Company, and Wendy’s. The agency is recognized by the Forrester Wave Reports, which name WPP as a “Leader” in Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. As the world’s most advanced and largest creative company, VML’s global network is powered by 30,000 talented people across 60-plus markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

AT VML Commerce & Technology:

Our commerce and technology division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co.

We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia.

Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our clients’ successes and believe that anyone can show creative bravery no matter what their role is in the team.

If you need reasonable adjustments at any point in the application or interview process, please let us know.

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization-creators, doers, innovators, makers, and thinkers-who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

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