Community Assistant

About the Role

We are seeking bright and ambitious talent to help us achieve our ambitions in the Community Team. We have an exciting family leave cover opportunity which will play a pivotal role in delivering our community plans across the Society.

If you enjoy a varied day, then this may be the job for you. There is a lot of variety in this busy role where no two days are the same and there can be everchanging priorities.

As a Community Assistant you'll support with colleague volunteering, encouraging colleagues to find suitable opportunities, providing guidance with logging and monitoring volunteering.

You'll get to provide an overview of Community at our Head office inductions for our new starters.

You will provide advice on fundraising activities to our stakeholders.

You'll get to travel and visit our branches, meet our charity members and attend charity events all the while supporting our community initiatives.

You will have responsibility for a number of different administrative tasks, including managing spreadsheets and data to provide information for reporting purposes.

You'll be involved in coordinating and scheduling regular meetings with our internal stakeholders such as the Community Ambassdor network and at times you will prepare and deliver presentations.

You will get the chance to meet external stakeholders where you will develop relationships and create content for stories linked to our community activity.

You will support the community grant donation programme with all elements of the process, logging member nominations, arranging panel meetings and organising visits to charities.

You will have exposure to the responsibilities of wider teams by supporting projects and tasks in the department.

We are committed to Diversity, Equality and Inclusion principles so we consider flexible working arrangements.

About You

An ability to communicate effectively with others via a range of methods along with first class attention to detail is a must.

You'll be able to demonstrate good understanding and usage of a personal computing device with good IT skills.

You'll be confident in providing briefings and formal updates to internal / external stakeholders.

As a Community Assistant you'll travel and work from different locations. You will feel comfortable with the responsibility for ordering and organising community merchandise, processing invoices and logging spend as well as answering community related queries via all channels.

You'll be comfortable working on your own, unsupervised, using your own initiative in developing community activities to provide maximum strategic impact.

About Us

The Community Team sits within Group Communications which is part of the wider Brand & Marketing Department. It is a small team but positioned in a way to keep abreast of everything happening across the Society. The Community Team is responsible for delivering on community ambitions including colleague volunteering, fundraising, grant giving and supporting strategic relationships that help us to deliver on our purpose of connecting communities to a better financial future. We are role models and lead by example by rolling our sleeves up and getting involved in numerous community activities. We are a high-energy team with a passion for supporting communities in an authentic and sustainable way.

As an inclusive employer and a member owned mutual, we aim to reflect the communities we serve in order to drive the right colleague, customer and business outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences, providing the diversity of thought required to constructively challenge and drive innovation.

As well as joining a great team within a truly local organisation our colleagues also benefit from receiving a competitive annual salary based on above-market pay scales, our reward package includes:

• A 35-hour weekly contract + flexible working options
• 25 days holiday each year plus bank holidays (increasing with length of service)
• Bonus Scheme (paid annually) -On target 5%, up to 10% depending on performance
• Colleague mortgage scheme and access to our financial advisors
• Pension scheme - up to 9% employers' contribution
• Life assurance (4x salary) and income protection
• Access to a range of wellbeing benefits, including medicash scheme
• Electric car salary sacrifice scheme
• Cycle to Work scheme
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
• An extra day's holiday for your birthday
• The option to buy and sell holidays
• Two paid volunteering days each year
• A broad range of learning and development opportunities
• Access to a range of high street and online discounts
• Free onsite gym at Cobalt and access to a range of discounted/subsidised gym memberships nationwide
• A wide range of recognition initiatives to recognise and reward great performance
• Hybrid working - we welcome any discussions around where, how and when people work including part-time hours.

Upon starting a new role with us, we will ensure you are equipped with the correct tools and technologies to enable you to do your best work within your hybrid arrangement.