Address
Form of work
SalaryCommunityDevelopmentSupportOfficer
£11.39 per hour
Belfast
37.24 hours per week
Monday to Friday
MAIN PURPOSE
The Community Involvement Support Worker will assist in the delivery of NIHE Community Involvement Strategy and action plan and develop the necessary components to deliver community involvement within Housing Executive neighbourhoods. They will pro-actively promote Community Involvement and Community Cohesion across Northern Ireland.
Key Responsibilities
This role and responsibilities for this post include:
1. Assist in the development and delivery of the Community Involvement Strategy and action Plan
2. Support and oversee Central Housing Forum Youth Forum, Disability Forum, Rural Residents Forum and other associated Forums and wider Housing Community Network
3. Support and train area offices in relation to community grants, community workers and start up packs
4. Provide advice & assistance to staff, managers, forum members and customers on community involvement activities
5. Attend network working group meetings providing written .updates and progress to Community Involvement Officer/Community Cohesion Management Team
GENERAL:
16. To provide a high level of internal and external customer service including taking ownership of customer queries and complaints and following issues through to completion, while ensuring timely escalation to the senior management, when required
17. To ensure continued and effective working relationships with key internal and external stakeholders.
18. To promote continuous service improvement by working with customers and other Agencies to improve service delivery.
Essential
Candidates must provide experience by the closing date for the application that they meet the following essential criteria:
1. Applicants must possess
(i) B Tech Higher plus 1 years’ experience of Community Development or equalivant
Or
(ii) B Tech National plus 2 years’ experience of Community Development or equalivant
2. Demonstrate at least 1 years experience of:
(i) Using and maintain IT systems including Microsoft Office
(ii) communicating with customers and other stakeholders in a variety of ways to deliver a service
(iii) managing workloads within specified timescales
Candidates may also be assessed against the relevant section of the Housing Executive Behavioural Framework.
3. Possess a full current UK driving licence or have access to a form of transport that will permit the candidate to meet the requirements of the post in full.
To apply send your cv via link
