Community Energy Team Leader - London

To lead and manage a team of Community Energy Advisers, delivering high-quality energy support sessions in local communities. The role involves empowering individuals and families through workshops and one-to-one support, with a focus on assisting those facing challenges with their energy needs.

The Community Energy Team Leader will oversee the planning, delivery, and evaluation of these services, ensuring they provide practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.

Location: Based at Here East Press Centre,
14 East Bay Lane, London, E15 2GW.

The role will require travelling in the local area covering London and also East Anglia.

The role also offers remote working around meetings and workshops.

The role

Link to job description

In this role you will be:

• Leading, managing, and engaging a team of Community Energy Advisers, providing them with support, guidance, and direction to ensure the effective delivery of energy advice and support services.
• Planning and overseeing the delivery of engaging and informative energy support workshops and one-to-one support sessions, tailoring content to meet the diverse needs of the community.
• Collaborating with local organisations, stakeholders, and community members to identify needs and enhance the reach and impact of energy advice services.
• Developing, distributing, and overseeing the creation of educational materials on energy saving, bill management, and renewable energy benefits.
• Ensuring the team maintains up-to-date knowledge of energy sector developments, including legislation, grants, and energy conservation best practices.
• Tracking, evaluating, and reporting on the impact of the team's activities, implementing strategies to improve outreach and support effectiveness.

About You

• You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
• You be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
• Showing empathy and being able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
• It is essential that you have a good working knowledge of IT including Microsoft Office Products and are confident user of digital technology demonstrating a positive approach to the adoption of innovative products and tools. You will be able to track and evaluate the impact of your community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
• You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice. If you do not already have the qualification, you will be trained to a Level 3 Award in Energy Awareness.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of everyday equality for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.