Community Host

Full-time, Permanent position as Community Host for Market Workspace in our lively mixed-use building in the heart of Peckham. You’re the one making our members lives better whether that’s arranging community events, helping them book meeting rooms or showing them how to use the printer.

Company Profile

Market opened in late 2019 – set over 7 floors with a mix of work, food, music, and fitness spaces. We want to create a diverse and unique working environment and support a balanced lifestyle for people living in and around our area.

Our co-working space provides ready-to-use desks on flexible monthly contracts for hundreds of individuals and small businesses. 

We’re all about supporting all different kinds of small businesses that are based in and around our neighbourhood. Our building is full of life, and we’re looking for sunny, professional, hardworking characters to add into the broad mix of people already based here.

Job Summary

As the focal point, you will be customer service focused and a team player. The Community Host is a hands-on role, so we’re looking for someone who will be here as the friendly face our members know and own the member experience. You will be responsible for:

• Be the first and last point of contact for Market members
• Meeting our members needs allowing them to focus on their own businesses
• Keep all sales platforms up to date with photos and availability
• Conducting tours of the space for potential new members
• Onboarding new members
• Plan, Promote and Host regular community events
• Work on community initiatives designed to create connections between members, including introductions, networking, event support and email/print communication
• Ensure the workspace looks great and runs smoothly every day
• Work with the Marketing Manager to create/provide engaging text, image and video content for our social media accounts
• Work with management on any issues to ensure member satisfaction
• Occasional oversight of our food and beverage tenants
• Occasional evening/weekend working may be required

Who are we looking for?

We would love someone who has the following experience;

• Friendly and engaging and able to make themselves available at a moment’s notice
• Self-starter who takes pride in exceeding expectations
• Customer Service/Hospitality experience
• Ability to work well in teams and individually
• Multifaceted; you’re willing to turn your hand to anything
• Strong verbal and written communication skills are a must
• Proficiency in English.