Complaints administrator

Your new company
We are recruiting a complaint administrator to support the complaints team within a social housing provider. This is a temporary role for a minimum of 3 months.
Your new role
As a complaint's administrator, you will work with the complaints team to monitor work arranged to ensure it goes ahead. There will also be some calls required, calling customers to rearrange repairs, and re book appointments. You will be required to work Monday - Friday from 9-5pm, and this is a hybrid role, so you will be able to work from home 2 days a week after initial training is completed.
What you'll need to succeed
You will require excellent communication and organisation skills, along with previous customer service/administration experience. Good working knowledge of IT systems, including Microsoft office, is essential.
What you'll get in return
You will receive a competitive rate of pay, the opportunity to work hybrid, and you will also be provided with a laptop to allow you to work from home.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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