Complaints Administrator

Complaints Handler - Hybrid

Part of a great team and can work three days a week at home!

Dealing with set cases and maintain central communication pathway

Gathering client information to investigate their concern

Talking to third parties to ascertain the right course of action

Sending and responding to emails

Discussing issues at team meetings

Must have excellent customer service skills

Ability to manage own timeline

Attention to detail and able to work to high customer satisfaction

Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available. Please be aware that by applying for this role you are agreeing to Newman Personnel representing your application and forwarding to our client if successful. NP4243