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SalaryCompletions Manager Commercial Mortgages
How does a role where you can really take ownership and make a difference sound? If it sounds like you, then this could be the role for you.
As we continue to expand our Commercial Lending business, we need someone like you to play a central role in delivering this growth. Youll be given the opportunity to lead and be empowered to make a real impact on how we do things.
About the role
As Completions Manager youll be responsible for leading and developing a high performing team that delivers first class customer service. Its a role that will enable you to really flex your excellent leadership and stakeholder management skills.
In this role, youll be leading the Completions team who are responsible for managing all aspects of the loan application journey from credit sanction to completion. You will work closely with solicitors, customers, brokers, and colleagues across the wider function.
This is a fantastic opportunity to lead a high performing team with an ambitious culture and laser focus on delivering joyful customer experiences.
Youll be based at our Broadoak office in Peterborough with the flexibility to work from home up-to 2 days per week.
About you
Youll be an accomplished leader, with experience of leading, motivating and developing a team.
Youll need to have a good understanding of leading operational teams, preferably mortgage operations and ideally within commercial mortgages.
You will be an excellent communicator, with outstanding negotiation and influencing skills with colleagues at all levels and the ability to manage challenging conversations with a range of internal and external stakeholders.
You will have some experience of continual process improvement and a mindset of challenging ways of working to ensure efficiency and excellent customer service.
About us
At YBS we dont have shareholders, we have members. We care about people and that includes you. So here, youll be respected for who you are, youll be able to bring your whole self to work, and youll have everything you need to build a long and rewarding career.
Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether its finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.
Development. We want you to feel challenged here. Whatever your ambitions, were committed to helping you develop your skills and move ahead in your career journey. From day one, well set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity. Were passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If youll go the extra mile to help our members, youll fit right in and feel you belong here.
About our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
Holiday. Youll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
Pension. We know how important it is to save towards the future, thats why well contribute up 11% into your YBS pension.
Healthcare. Health and wellbeing are an important part of life at YBS, when you join us youll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
My Benefits. When you join YBS youll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts,
Ready to apply?
If youre excited about this role and want to be part of the YBS team, click apply now to send us your application.
Want more information?
If you have any questions about this role, please contact Jess Wilkinson on jewilkinson@ybs.co.uk
