Complex Needs Project Worker

Central is currently recruiting for two Complex Needs Project Workers, to work in the Finchley area. You will be based in a rough sleeper's hub which provides short stay accommodation (up to 28 days) to those who are homeless/rough sleeping. 

The successful candidate will be required to work 37.5 hours per week, working across Monday - Friday on a rota basis covering early (8AM - 4PM) and late (2PM - 10PM) shifts. Temporary cover is required for approximately 2-3 months. The pay rate for this role is £13.80 per hour, with £1.67 holiday pay, totalling £15.47 per hour.

In this position, you will be required to:

• Hold a caseload of approximately 8-12 key clients and conduct regular key working sessions resulting in support plans that are person-centred, trauma informed and enable progression
• Complete comprehensive risk and needs assessments and risk management plans. 
• Support service uses to access and feel safe in engaging with specialist support in relation to their needs (i.e., substance use, health, mental health, complex trauma, offending, street activity} 
• Work in partnership with other departments and external agencies to ensure that client needs are assessed and addressed appropriately 
• Support service uses to access and sustain their accommodation 
• Ensure key clients' income is maximised by accessing appropriate benefits, supporting to acquire budgeting skills, and set up bank accounts 
• Prepare void rooms for letting within agreed target times and efficiently process referrals by carrying out initial needs assessments and interviews. 
• Carry out room and building checks and report and follow up on all hazards, repairs and maintenance issues. 
• Support client peers to make recovery visible in the schemes and, where appropriate, to co-deliver activities. 
• Support clients that may be ready to move into work, education, or training by assisting them to access suitable courses or placements. 

Please note; this role involves lone working 

To apply for this role candidates must have;

• Experience of working with Complex Needs clients (former rough sleepers, homelessness substance use, mental health, complex trauma, or repeat offending/street based ASB) 
• Experience of helping people to identify personal goals and supporting them through a process of change  
• Experience of managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations. 
• Experience of working in partnership with a range of individuals/agencies to coordinate activities and achieve positive outcomes
• A non-judgemental approach to working with multi-disadvantaged / Complex Needs clients   and to promote a strengths-based approach
• Knowledge of financial support available to clients to ensure income maximisation, rent payment, and increased financial resilience
• An understanding of professional boundaries and their importance when delivering trauma-informed support
• Familiarity with IT applications and basic keyboard skills
• An understanding of and commitment to Equality, Diversity, and Inclusion  

Candidates must confirm their interest as soon as possible, with interviews shortly after and the appointed candidate expected to start as soon as possible. 

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

• Current valid right to work in the UK
• Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)
• A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £50)
• Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

*Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position.