Compliance Controls Tester

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Compliance Controls Tester

About the role

The Compliance team is seeking a Compliance Controls Tester . The tester will be responsible for a key second line of defence role in ensuring Capital One controls mitigate the associated risks, laws and regulations. The tester will be responsible for executing moderately complex, risk-based control testing under the supervision of a team leader. This will include regulations such as Consumer Duty, Data Protection, FCA Handbook and Vulnerable Customer requirements.

The role requires a tester who enjoys developing a deep understanding of compliance requirements, and conducting testing based on critical thinking, judgement and analysis to validate adherence. This will involve the challenge of the design of the control as well as the reperformance of manual, hybrid and automated controls.

The successful candidate will have previous experience in being a control performer or tester. They will also require the ability to work cross-functionally with both senior business partners and compliance advisors and be able to work autonomously. In addition, this role requires attention to detail as well as excellent verbal and written communication skills.

What you'll do

• Conducting effective challenge of the adequacy and quality of a control activity (design and operating effectiveness).

• Performing a control evaluation of the first line documentation and results within the risk system of record.

• Managing testing schedules to ensure all tasks and reporting are completed within pre-established timeframes.

• Analysing data from multiple sources and systematically documenting the work and results.

• Exploring different testing techniques in order to optimise the opportunity of validation regarding control performance.

• Establishing and maintaining strong relationships with Compliance Advisors and Business Areas as needed.

• Use new technologies or data to think about alternative ways to test the control.

• Follow documented test plans and testing protocols, leveraging job aids as needed.

• Assisting in communicating results to Compliance Officers.

What we're looking for

• Experience of controls testing preferably in a financial services organisation.

• Have an understanding of what good outcomes are for customers and be able to identify when there has been detriment.

• Ability to apply consistent and sound judgement on severity of any issues identified and to escalate where necessary

• The ability to communicate effectively and provide appropriate challenge both verbally and in writing where required

• Ability to document their work in order for third parties and regulators to be able to understand the conclusions

• Able to work autonomously and meet strict deadlines for testing

• Hold or willing to complete qualifications with the International Compliance Association

Where and how you'll work

This is a permanent position based in our Nottingham offices.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

• Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation

• We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)

• Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave

• Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront – to provide LGBTQ+ support for all associates

• Mind Your Mind – signposting support and promoting positive mental wellbeing for all

• Women in Tech – promoting an inclusive environment in tech

• EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

Who We Are
At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.
Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.