Compliance Coordinator Ftc

New England Seafood International – who are we?

We are a premium supplier of fresh fish, value added fish products and raw ready to eat fish to all the major UK retailers and to food service customers in the UK. We have nearly 500 employees based in our manufacturing site in Chessington, Surrey and 380 based in our manufacturing site in Grimsby, Lincolnshire. We are also joint partners with Comptoir Oceaniques, a French company, in Joii Sushi, providing sushi to all the major sushi chains in the UK. Joii Sushi has its base in Chessington and has manufacturing facilities in Boulogne, France.

Sitting on the site management team, this role will be the custodian of all technical systems that confirm our food safety obligations and commitment are being met for New England Seafood, our customers and external certification bodies.

· Manages, and reviews processes to deliver and continuously improve the company’s food safety and QMS system for Ready to Cook and Raw Ready to Eat.

· To ensure that correctly documented technical controls are operated within the site and kept up to date with any amendments being issued in a timely manner.

· Ensures factory traceability and process control paperwork is compliant.

· Understand any changes in legal requirements, codes of practices, and industry standards; the impact on sites and QMS, ensuring compliance

· Maintaining accurate data collection, identifying trends, and escalating when intervention is required. I.e., complaints out of spec micro, Taste panel, serious complaints.

· Site contact and management of external laboratories

· Develops and monitors internal auditing systems i.e., QA checks, GMP audits, NESI manufacturing Standards, Process audits etc ensuring audits are completed to schedule through reporting statistics via Tier 3 and 4 meetings.

· Manages taste panels, results and feedback including monthly store buy backs. Completes and/or supports benchmarking sessions.

· Manages complaint data, investigations, and close outs in a timely manner.

· Reviews sampling results & taking appropriate action where necessary.

· Updates to the Speciation risk assessment, review of artwork and QMS are made in a timely manner to ensure successful launches

· Leads the quarterly brand integrity reviews and customer consistency panels

· Ensure good preparation for successful technical visits.

· As and when required to lead thorough investigation and root cause identification of quality and safety issues. Where corrective action plans are identified, facilitate the completion and implementation of actions to prevent reoccurrence

· Provides new and innovative insights.

· Through continuous improvement, challenge methods and techniques that change the way processes and systems operate.

· Manage the completion of all retailer reports and internal monthly board report.

· Manage and prepare all technical data required for customer KPI meetings

· To ensure that processes are in place that maintain and support authenticity claims.

· Ad-hoc project work as gaps identified

· Work with site technical leads to meet technical objectives

· As a member of the site management team, work in multifunctional team to provide trend and to support Food Safety Culture.

· Support team in the Crisis Management Situation, Mock Recalls and data collection.

· Identify cost saving initiatives as work is progressed

· Attend and actively participate on Daily Cross - functional meetings reporting Technical KPI’s and instigating actions when required.

· Daily presence in factory floor, work collaboratively with Operations and Engineering teams driving improvements on Quality and Food Safety Controls and Culture.

· A degree or equivalent in a Food Science or related discipline

· Experience within the food industry, Technical and Quality preferable.

· Knowledge of food legislation, labelling, nutritional and allergen information

· A strong communicator with a conscientious and diligent attitude

· Ability to deal with colleagues across all levels and functions of the business

· Can interpret the technical agenda

· The ability to be flexible, multitask and work well under pressure

· An understanding of technical systems including HACCP

· Competency in Microsoft Word/Excel

NESI has identified core competencies that are applicable to all roles/levels in the business. These are directly linked to the values of the organisation and reflect the attitudes and behaviours required for the role.

Working together as one

Organises regular feedback sessions

Facilitates team building

Promotes performance management as a driver of success

Understands the importance of customers and consumers as stakeholders

Commercial insight

Takes an active interest in the business strategy and delivery plans

Works effectively across functions

Sets demanding commercial targets and objectives based on the strategy

Drives and delivers the business plan

Excellence in execution

Works with relevant teams to plan production work effectively

Takes long term capacity and capability into account when planning

Ensures plans and forecasts are accurate

Measures success against KPIs and SLAs

Puts customers first

Leadership

Consults widely before making decisions

Encourages others to perform through motivating and empowering teams (functions)

Commits to achieving success and sets a great example

Encourages calculated risks and organisational learning from mistakes

This role is a fixed term contract to cover maternity leave.

Job Types: Full-time, Fixed term contract

Salary: Up to £35,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Discounted or free food
• Enhanced maternity leave
• Free parking
• Life insurance
• On-site parking
• Referral programme

Schedule:

• Monday to Friday

Application question(s):

• Please provide details of any relevant experience / knowledge / skills that may further highlight your suitability for this role

Experience:

• Working in FMCG Industry: 1 year (preferred)
• Technical Compliance: 1 year (preferred)

Work authorisation:

• United Kingdom (preferred)

Work Location: In person