Contract Officer (Grounds Maintenance)

Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future.
Want to be part of this? We’re currently recruiting for a Contract Officer (Grounds Maintenance) to join our Estates team.
What you’ll achieve in the role:
The overall purpose of this role is to support contract management within Raven with a dedicated focus on estate services including Grounds Maintenance. This role further includes liaising with residents for effective and efficient monitoring of performance and feedback on Raven grounds services.
Key responsibilities include:
Inspecting Raven Housing Trust sites to monitor effective delivery and performance of Grounds Maintenance, including liaising with the Estates Manager to agree continued works.
To build positive, effective working relationships with both internal and external stakeholders to understand and improve specific business needs.
To manage and resolve day-to-day issues that arise in Grounds Maintenance management, and ensure lessons learnt are reviewed and changes implemented to improve value for money service.
To lead on administration of contractual requirements, including issuing works and variation orders agreed within contracts.
To ensure contractors comply with Health and Safety legislation and requirements.
What you’ll bring to Raven:
For this role, we are looking for someone with the following:
Knowledge and experience of Grounds Maintenance and estates services, and health and safety management.
Experience of working with a variety of different external contractors and customers.
Strong IT literacy and recording keeping skills and monitoring.
A pro-active, assertive approach to resolving issues and ability to work independently.
You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.
DBS clearance will be required for this role.
What Raven will offer in return:
To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.
Our reward package includes:
Competitive salaries
Fantastic work/life balance with flexible working and generous leave entitlement
Strong focus on learning and development, with opportunities to grow your skills and career
Enhanced maternity, paternity, and adoption pay
Funded health cash plan
Extensive wellbeing support
Voucher-based recognition scheme
Retail discounts
As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, email recruitment@ravenht.org.uk, or phone us on 0300 123 3399.

Proud member of the Disability Confident employer scheme