Contracts / Billing Analyst

Contracts / Billing Analyst

London

Hybrid working 2 days per week in the office

One of our large clients is looking for a Contracts / Billing Analyst to support the Service Manager

Reporting to The Service Delivery Manager you will be responsible for supporting the Service Managers in the achievement of a first-class performance from both the claims and customer contact operational teams, this will be achieved by utilising analytical skills to monitor performance alerting the appropriate stakeholder and recommending rapid solutions.

You will also provide support to the Commercial Specialist delivering robust, effective, and efficient Contract Management and commercial support throughout the contract lifecycle.

You will build strong relationships and business understanding across all appropriate stakeholder groups both internal and external and as a result you will be responsible for responding promptly to issues and queries.

Manage contracts and relationships for the outsourcing clients for claims.

Support with process, managing contracts

Invoice and billing

Recommend improvements for billing.

Attention to detail

Fast paced

Process Management

Commercial and Business Acumen

Customer Journey

Workload Management

Knowledge and Skills - essential

Excellent attention to detail and accuracy

• Ability to analyse, understand and interpret data


• Excellent communication skills with a proven ability to influence both internal and external Stakeholders.


• Ability to work autonomously.


• Strong decision-making ability and be able to balance conflicting priorities within a fast-paced and changing environment.


• Proven time management and organisational skills to meet timescales and deadlines.


• Excellent problem-solving abilities.


• Effective collaboration


• Excellent record keeping and tracking of actions