Contracts Manager

Do you live and breathe the hotel industry in Scotland, do your hoteliers consider you a friend more than a contact? We are seeking a Contracts Manager, a client relationship guru, when it comes to Scotland's hotels, to join a leading Destination Management Company, to secure great relationships and competitive commercial agreements. Ideally you will have experience within this market in Ireland too. Whilst ideally this would be a hybrid role with Edinburgh where our DMC has offices, there is flexibility to consider candidates across Scotland with less frequent Edinburgh visit. Salary is confidential but both negotiable and competitive for the successful candidate, with additional benefits detailed below.

JOB DESCRIPTION:

• Build a clear buying strategy for the destinations, setting group allocation objectives and placing strategy for all group series.
• To build and maintain a great working relationship with our hotel and service suppliers.
• Find space at hotels at the best rates for tour series and facilitating the relationships between the hotels reservations/sales and your team
• Assume responsibility for placing series and confirming details and spaces with the business development and the sales department, at the budgets and locations required, with ideal terms and conditions.
• Keep your hotels and services product knowledge updated via research, site visits and regular placing trips.
• Monitor and hold the relationships with coach suppliers, contracting best rates and space for series.
• Keep track of cancellation deadlines for Bedbanks, fulfilment of allocations and nesting space contracted, evaluating risks on overbookings with regular discussions also with the GMs and operations managers/supervisors.
• Insert all seasonal space in the operations system with great attention to detail, following all procedures and process accordingly to minimise errors.
• Create and update yearly quoting rates by location and category, to facilitate no name quotes for the quoting department, highlighting special event periods.
• Working through cancellation reports for Bedbanks based on deadlines by contracts signed, using the reports from the operations software.
• Ability to work under pressure, different source markets have different requirements, different categories, different meal providers, coach suppliers, keeping a calm levelheaded demeanor.
• Working with passion with different teams in the most collaborative way, communication being a key aspect, both in writing and phone.

EXPERIENCE REQUIRED:

Key to this role is already being emersed in the Scottish Hotel Industry, having relationships and knowing the market. You will have experience in travel trade with groups, or in hotel sales functions, understanding of revenue, sales, seasonality, groups business. Excellent knowledge of Scotland as a destination and its tourism products, ideally Ireland too. You will be an outgoing, friendly personality who loves building relationships with people and enjoys social interaction. You will be willing to travel around Scotland and Ireland visiting hotels on planned business schedules for the year.

THE PACKAGE:

Salary is negotiable and will be based upon current salary, expectations, and experience. Additionally there are 22 days holidays (plus your birthday off) rising to 24. Private healthcare, medical insurance and additional bonus and benefits

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call or email If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!