Contracts Support Officer

The Client:
My client is involved with railway improvements which will bring better journeys to passengers travelling across the Pennines between Manchester, Huddersfield, Leeds and York.   It’s an ambitious long-term programme that’ll take years to deliver and because of this its important all sectors work together to successfully deliver this programme.  
My Client has a key role in supporting the programme and to do so in an efficient, collaborative way.  
Their role is to add strategic value by ensuring that funding and strategy decisions are informed by local knowledge and requirements. 

The Candidate:

The Client needs a Contract Support Officer to provide support to the Customer Experience team to coordinate the management of documentation to assist in the successful delivery of Train Operator business plans, ensuring timely and collaborative compliance of all operator led activities supporting the design, development and delivery aspects of the programme.  
The primary aim of the role will be to support the delivery of distinct elements of straightforward projects or contribute to the control/delivery of projects/programmes of work as required.  You will be required to support the processes needed to answer questions from government and stakeholders on the delivery of operator activities associated with the programme.  
You will support the team, and are expected to be a team player, with the ability to communicate highly and effectively whilst providing exceptional customer centric services.  
You will be adept in problem solving, possess good administration, organisational skills, have an eye for detail and have a background in contract management, commissioning, projects or procurement combined with an ability to develop credible relationships with industry leaders.  You will have a flexible and adaptable approach and ability to think through complex issues to co-ordinate multi-faceted aspects of projects.
You will have a relevant degree, or the equivalent relevant experience in contract management or are working towards professional qualification or chartered status.  You will possess strong IT skills and be competent and confident in using Microsoft packages.
Rail industry knowledge would be advantageous, but is not essential.    
My Client is a small team with a big remit and in return.
Benefits include:
•    28 days holiday per annum (Pro-Rata for part time employees)
•    Access to the local government pension scheme
•    Access to various salary sacrifice benefits, including Travel Pass purchase scheme
•    Access to the Flexi-Time Scheme – allowing accrual of up to 18 additional days leave per year 
•    Hybrid working in an agile environment, to suit both personal and business needs