Control Systems Integration Analyst

Reference Number - 78300

This Control System Integration Analyst will report to the Control Systems Data Solutions Manager and will work within Strategy, Regulation and Support Services directorate based in our Fore Hamlet, Ipswich office. You will be a permanent employee.

You will attract a salary of £58,229.00 and a bonus of 3%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 04/02/2024

We also provide the following additional benefits

• Annual Leave
• Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On - scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

Job Purpose:

The Control System Integration Analyst works within the Control Systems and Automation team to develop integration solutions for all partners focusing on our Smart Meter system. A modern electricity distribution control system is a fundamental part of the management of the electricity distribution network, and associated to that is a vast amount of operational and telemetered data, which can all be used to manage the daily operation of the business, improve performance improvements to help keep the lights on, and allowing the organisation to meet its regulatory requirements and to drive continual improvement through innovation.

We are looking for someone who is familiar OT Systems Integration and has working with operational data and relational databases. The ability to visualise a data landscape is key, and from that, along with data manipulation and analytic skills take problems presented by the business and create solutions using the data available.

If data is your passion, and you have experience working with different operational data using several techniques to deliver operational benefit, you could be the person we are looking for!

Principal Accountabilities:

• You will take ownership of solution projects ensuring that customer's expectations are managed and delivered.
• Provide technical expertise and solutions to OT Systems Integration centred around UKPN's ADMS and Smart Meter Systems
• You will assist in servicing our regulatory reporting requirements, ensuring accurate translation of operational data to regulatory specification and quality.
• EnergyIP System integration, maintenance and configuration
• You will be involved with multiple projects led by any UKPN directorate providing integration expertise around the Control System.
• Smart meter enrolment into EnergyIP, configuration and managing system requests.
• Manage Smart Meter Certificates and Security Keys (in conjunction with IS Security team)
• Work with EnergyIP support partner and DCC to diagnose and resolve any data issues.
• Produce monthly Service Request forecasts and Anomaly Detection Thresholds and submit to the DCC.
• Triage all incidents identified across the smart metering system across all parties.
• Raise incidents with the DCC and UKPN IS for any issues identified and manage until resolved.
• You will communicate with business teams regarding any outages and issues on the smart metering systems that affects our users.
• Manage requests from around the business and prioritise work load based on criticality of request.

Nature and scope:

The Smart Metering Systems Engineer reports to the Control Systems Data Solutions Manager within the Control Systems and Automation team. The Control Systems and Automation team are dedicated to making UK Power Networks Control Systems world class.

The team goal is to improve safety, application performance, innovation, data accuracy and usability with a view to reduce CI's and CML's whilst maximising return on investment. Important to this is providing a Control System solution including the Smart Metering System and service that is accessible and beneficial to the entire business.

EnergyIP is the UK Power Networks solution to the receive Smart Meter data where this role is one of the key users of this system and is responsible for system integration, management and configuration for the benefit of all areas of the business.

Under the Smart Energy Code requirements, UK Power Networks has an obligation under its operating license to ensure the system operates to a high level of security which includes the generation and management of Security Certificate keys exchanged between the DCC, smart meters and EnergyIP, therefore you will identify any issues reported by EnergyIP and reporting these to the IS Security Team for a resolution. Any incidents raised by the DCC related to EnergyIP functions will be the responsibility of you to resolve and similarly include incidents raised by UKPN submitted to the DCC. You will have access to the DCC SharePoint site to manage the incidents reported between all parties.

UK Power Networks submits each month to the DCC, levels of Anomaly detection thresholds. The purpose of this is to ensure that the DCC can set a benchmark for the amount of data UKPN anticipates will be sending to DCC, and in the event of a breach of this level, the DCC can take appropriate action to intercept and stop messages until confirmation is received from UKPN that the breach is known and is not a DDOS attack on the smart metering infrastructure.

It is our ambition to be regarded as an industry leader in the area of Control Systems and Automation. Above all, the role holder must have the ability to operate with the vision to achieve this objective.

Qualifications:

You will have experience of OT Systems Integration and in interrogating operational relational databases such as Oracle and SQL Server, using SQL techniques to transform data to deliver requirements.

The ability to interact with partners across the business and interpret problem statements is important, and a desire to learn about the electricity distribution industry and can demonstrate a high level of initiative and commitment towards safety and meeting business targets.

• ONC Electrical & Electronic Engineering (or equivalent level 3 qualification in analyst field)
• Technical skills in all of the following
• Excel and it's use of Visual Basic code in macros
• Querying SQL Server/Oracle databases and writing SQL scripts/stored procedures to extract and transform data for analysis or report provision.
• Web report programming using Microsoft Reporting Services, Power BI or similar toolsets. Good understanding of the network control function.
• Practical understanding of electrical networks is desirable but not essential
• Experience working in an environment around operational systems.
• Analyse and grasp an entire situation quickly from many perspectives and create well-reasoned solutions

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

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We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.