Corporate Receptionist

Job Description

The role of the Corporate Receptionist is to tailor and deliver a five-star customer journey in the building for all the visitors and occupiers. You will be the first point of contact for all the team members, visitors and occupiers.

As a Corporate Receptionist, you will be expected to be intuitive in your service approach and able to communicate effectively with internal and external clients adding value to the role and the business with innovative ideas and initiatives. The success of the role relies on building strong relationships with the occupiers, their visitors and other internal stakeholders, tenants and contractors.

The role also requires you to work together with other service providers on site embracing a one team approach, specifically the security team. In this role you are expected to use your own initiative to continuously improve the service delivery to ensure the highest levels of customer service are achieved. You would be expected to create a culture of excellence that delivers a world class service for our clients.

Our Ideal Candidate:

• Has held a Corporate Receptionist role for at least 2 years.
• Can consistently display excellent customer care skills to every person you interact with.
• Can demonstrate the ability to multi- task.
• Must be well-presented and immaculately groomed at all times.
• Must be Polite, tactful, diplomatic and patient. Able to communicate in a calm professional style.
• Can consistently demonstrate positive energy, confidence and enthusiasm.
• Must be organised and efficient with the ability to work under pressure.
• Must have an excellent command of the English language
• Must have an excellent telephone manner and a high standard of written communication.
• Must be Solution focused and proactive.
• Must have a flexible and adaptable approach to work.
• Must be literate in MS Office Suite (word, excel and outlook).

Monday - Friday 7:30am -16:30 - one hour lunch break daily

Job Types: Full-time, Permanent

Benefits:

• Company events
• Company pension
• Private medical insurance
• Referral programme
• Store discount

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 2 years (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: 15 Westferry Circus