Cost / Capacity Manager

Join a digital first bank that’s powered by people.
Our technology team builds innovative digital solutions rapidly and at scale to deliver the next generation of banking services for our customers around the world.
You’ll be helping us be digital-first when developing new products and services, as well as enhancing existing ones by providing software development and support to each of our Global Businesses and Global Functions.
Using best-in-class technologies, you'll deliver end-to-end execution of all technology services consumed across the HSBC landscape, including change programmes and applications in production.

Role

Build an Excel supply plan per platform (IKP and PCF) summarising rolling GBGFs capacity demand inputs by class of service, capacity guard rails by class of service, rolling capacity supply plans by class of service and forward gaps, impacts:

- Maintain an action plan to resolve gaps and mitigate impacts,

- Define/document process and data inputs to maintain and automate where possible (e.g., feeds from Splunk), ensuring that 2 others (to be nominated) can maintain.

Build an Excel multi-year cost book per platform (IKP and PCF) with a sub-book per cost/contract, summarised to calculate total annual costs (numerators), and sub-book per platform for allocated/forecasted volumes (see above), summarised to calculate annual volumes (denominator):

- Calculate platform recharge rates, reconcile actuals to the modelled costs, report the rate breakdown,

- Maintain an action plan to improve costs/rates,

- Define/document process and data inputs to maintain and automate where possible (e.g., feeds from Splunk), ensuring that 2 others (to be nominated) can maintain.

Ensure that all investment options (initiatives) have justified costs and benefits, define/document process to maintain, ensuring that 2 others (to be nominated) can maintain.

Produce output for the benefit of stakeholders (business consumers, Build Project Manager, management, procurement, cost management) to meet their needs.

Define/document methodology for valuing risks and problems.

Strong Excel knowledge, ability to build multi-tab/workbook models, fed by external data sources, including Splunk.

Experience of creating cost models to determine total cost of ownership and recharge rates.

Experience of designing processes to manage the flow of data from other sources (typically csv, Excel, Splunk) to transform data from demand forecasts into supply plans and reports required by others to explain regional and per class of service cost breakdowns.

Ideally able to design/develop Splunk dashboards.

Excellent written and spoken English, comfortable explaining financial concepts, cost allocations/distributions, and ratios.

Role Based in UK or willing to work in UK time zone, sometimes with colleagues in London.

Opening up a world of opportunity
 
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone -  no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:
Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500