Job description
DUTIES AND RESPONSIBILITIES Support with requests for and booking of couriers to and from Christie services across Greater Manchester and Cheshire Follow all relevant policy and legislation in SACT, Outpatient Services and Pharmacy services Work collaboratively with trust colleagues to ensure policies are adhered to. Plan and organise workloads. Maintain an electronic database of all journeys undertaken. Understand the fragility and value of medication and medical devices e.g., scopes and conveys this to drivers so as to ensure the safe transportation of such equipment Constantly review planned journeys to optimise routes.
Demonstrate good geographical knowledge for best cost efficiency Prioritise workload to meet service needs Be the first point of contact for administration decisions and requested service deliveries Provide assistance to others when problems or delays occur. Prioritising safe and effective service delivery and ensuring teams and patients have the resources they need. Communicate sensitive information in a diplomatic manner with departments both internally and externally. Assess situations escalate to management as appropriate Use own initiative to liaise with clinical staff regarding queries and the delivery of drugs, clinic bags etc.
Understand and apply medical terminology hence ensuring the correct vehicle is utilised for delivery of items Cooperate with colleagues to achieve the most effective operation for daily workloads Promote and deliver a high standard of practice to achieve and maintain individual and team targets. Reporting of departmental activity including any breaches or escalations Support SACT admin where required Use of office equipment including PCs and phones.