Credit Controller

REED are exclusively recruiting a Credit Controller for a Start up Legal Company experiencing exponential growth.

If you are a detail-oriented finance connoisseur zealous about delivering financial excellence and customer satisfaction, I want to hear from you. My client provides an attractive remuneration package with wide-ranging benefits and an inclusive, forward-thinking work culture that promotes professional progress.

Credit Controller

HYBRID Working - 3 days home, 2 days office (Training within the Bournemouth Office)

Salary - £26,000 - £35,000 per annum

Objectives of this role

• Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
• Managing credit and receivable accounts to contribute to the organisation’s overall financial stability and profitability.
• Monitoring credit exposure and minimising bad debt risks at the organisation.
• Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
• Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
• Coordinating with other departments such customer service and finance to handle all credit-related matters appropriately.
• Providing other financial assistance to the CEO as required on a day to day basis, which will include, but not be limited to things such as preparing financial reports, assisting with budget preparation and business planning, assisting external accounting partners, uploading and reconciling missing purchase ledger receipts/invoices, assisting with supplier payments.

Your tasks

• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Required skills and qualifications
• 3+ years of experience in managing credit and accounts receivables or in a similar credit management role.
• Strong knowledge of credit control principles, practices and regulations in the UK.
• Knowledge of Microsoft Office Suite, Gmail, Xero accounting software and databases.
• Ability to implement accounting principles and practices effectively.
• Exceptional attention to detail and accuracy in data entry and documentation.
• Outstanding communication and negotiation skills, with the ability to build rapport and effectively resolve conflicts.