As the successful candidate for the role you will be reporting into the the Accounts Supervisor ensuring all overdue debts are collected and accurately accounted for.
- Solely responsible for your own ledger of around 750 - 1000 customers
- Prioritise your own workload, contact all customers on your ledger, bringing in cash to meet your individual and team monthly targets.
- Allocate incoming payments to customer accounts accurately.
- Answer incoming calls from customers and deal with queries or pass them onto the relevant department.
- Liaise with sales offices to rectify any invoice queries and raise credit notes according to company procedures in a timely manner.
- Make informed credit limit decisions by utilising credit checks for new customers
- Carry out stop lists for overdue accounts.
- Proactively obtain higher credit limits for key customers as needed through the company insurance provider.