Credit Controller

We are looking for a Credit Controller to join our Sheffield team. The Ideal candidate will be used to working in a business office environment with experience in Credit Control. You will be responsible for:

• As a Credit Controller, you will be responsible for managing the credit and collections processes within the company. Your primary goal will be to ensure that outstanding debts are collected promptly and efficiently while maintaining positive relationships with customers.

  Key Responsibilities:

  • Application and invoices management: Support the admin process related to applications and invoices upload in customers portals
  • Debt Collection: Chase outstanding debts via telephone, email, and other communication channels in a professional and courteous manner. Negotiate payment plans where necessary to facilitate debt recovery
  • Reporting and Analysis: Prepare regular reports on credit and collections activities, including aging analyses and cash flow forecasts. Analyze trends and provide recommendations for improving the credit control process
  • Collaboration: Liaise with internal departments such as Sales, Accounts Receivable, and Finance to resolve credit-related issues and improve overall cash flow management

  Skills:

  • Proven experience in credit control, debt collection, or a similar role.
  • Good negotiation and communication skills, both written and verbal.
  • Excellent attention to detail and organizational abilities.
  • Practical in using accounting software (SAP) and Microsoft Excel for data analysis and reporting.
  • Ability to work independently and as part of a team in a fast-paced environment

Benefits include:

• Competitive basic salary
• 25 days holiday + bank holidays
• GP24 service- unlimited access with qualified GP's 24 hours all year round
• Orona Rewards scheme giving discounts with over 800 retailors
• Internal + External opportunities for training and accredited LEIA and LITS qualifications
• Access to Eye Test vouchers
• Awards given for long term company service
• Competitive company sick pay scheme
• Access to company recruitment referral scheme
• Life assurance