Crematorium Administrator

Crematorium Administrator

Full-Time, Permanent

Location: Weston-Super-Mare

Salary: £24,316.55 per annum

Are you a detail-oriented professional with a heart for customer service?

Join us in a unique position as an Administrator at our Weston-Super-Mare Crematorium. In this role, you'll be pivotal to our administrative operations, providing essential support to our team and offering compassion to those in need.

This permanent, full-time position, is an integral role within our organisation and one which can offer a unique career path within the funeral services industry.

Let’s take a closer look at what your day-to-day will look like…

• Carrying out administrative tasks relating to the processing of memorial agreements, ordering of memorials, subsequent checks and issues of works.
• Answering client queries promptly via telephone, face-to-face or via email and keeping our internal systems up to date.
• Produce and process various client invoices and maintain accurate records of service arrangements, accounts and banking sheets.
• Ensure the site is stocked as needed, completed and processing orders as required.

*It is important to note that our team members are cross-trained for versatility. As such, you may receive training that extends beyond your typical daily tasks.*

The full Job description is available to download at the bottom of this page.

The role will suit someone who:

• Knowledgeable with working in a similar role to this or having worked in a fast-paced administrative environment.
• Proficiency in Microsoft Office applications is essential, as well as being PC literate.
• Strong interpersonal, organisational and motivational skills.
• Good reasoning skills with the ability to manage workloads effectively in order to meet SLA’s.
• Ability to establish and maintain strong relationships at multiple levels and across functions in the organisation.

What we provide to you:

• Annual salary of £24,316.55.
• 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2.
• Free On-Site Parking.
• Other discretionary company discounts.
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• Access to our internal apprentice & personal development schemes.

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.