Crime Data Assistant

Role: Crime Data Assistant

Department: Force Control Room (FCR)

Scale: SC3

Salary: £23,556 - £24,462

Location: Grimsby

Hours: 30 hours per week (Part-Time)

Contract: Permanent

Humberside Police are recruiting for a Crime Data Assistant to support the force to ensure the accuracy of information through a process of audit and examination of data in relation to all aspects of reported and recorded crime. Monitor and respond to any queries in the CDA SPOC box daily.

As a Crime Data Assistant, you will work within a busy team processing paperwork from officers and the Criminal Justice Unit in accordance with the correct guidelines as well as carrying out general office duties.

Key Responsibilities:

· Advise officers as to what is required with regard to recording of crime including outcomes and will make decision to amend outcomes accordingly.

· Responsible for the processing all forms and enquiries from external agencies, including the Criminal Injuries Compensation Authority and insurance companies, updating the crime information databases with information received and providing factual information/updates of crime file status as requested.

· Prioritise workload. Ability to use initiative relating to non-routine matters, enquiries etc. Possesses an understanding of when to refer matters to a senior officer. Ability to complete tasks accurately within specified deadlines.

For further information relating to the role and tasks of this position please refer to the attached role requirement.

What the role requires:

· Experience of working in a customer orientated field

· Experience of working in a clerical field, incorporating record keeping, telephone work etc

· Excellent communication skills

· Computer literacy/keyboard skills

· Excellent organisational skills

· Ability to work with minimum supervision when required.

· Demonstrates the ability to be assertive and remain polite and calm in difficult situations.

· Carries out tasks in an accurate and methodical manner with an eye for detail.

· Ability to work as part of a team.

· Ability to prioritise workload.

Why Join Humberside Police?

Humberside Police have policies in place to support a good work-life balance and employee well-being.

Watch our Force With Ambition video here: Humberside Police – a force with ambition - YouTube

Further benefits are;

· Generous annual leave allowance

· Training and development opportunities

· Access to a range of occupational health facilities

· Employee assistance service (accessible 24/7)

· Flexible working where applicable

· Generous pension scheme

· Blue Light Discount

· Gym Membership

· Cycle to Work Scheme

· Free on-site car parking

· Humber bridge tag (If travelling from the Northbank)

Further Information:

· Applicants must meet the minimum requirement checkable history criteria of at least 5 years to apply for a role within Humberside in any capacity.

· Successful candidates will undergo a vetting procedure pre-requisite of employment.

How to apply for the role:

To apply for the role, please click the ‘Apply’ button below.

Closing Date: Wednesday 31st January 2024 at 23:55

It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.

Attachments:

· Role Requirement

· Guidance for completing your application.

· Recruitment Brochure

Humberside Police welcome applications from underrepresented communities. For further information on positive action within Humberside Police, please visit the positive action page:

Job Type: Part-time

Salary: £23,556.00-£24,462.00 per year

Expected hours: 30 per week

Benefits:

• Company pension
• Cycle to work scheme
• Free parking
• On-site parking
• Sick pay

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Grimsby, Lincolnshire (required)

Ability to Relocate:

• Grimsby, Lincolnshire: Relocate before starting work (required)

Work Location: In person