CRM Administrator

CRM Administrator

Your new company
Hays is working with a manufacturing organisation in Bradley Stoke, Bristol.
Your new role
The organisation are looking for a CRM Administrator who is passionate about customer service and has knowledge of order processing. Salary for the role is up to £26,500 p/a. Main duties include:

• Maintain exceptional service to customers by email and telephone
• Receive orders from customers and accurately record them on the database
• Process refunds and coordinate with logistics
• Booking transport for despatch
• Maintenance of client databases
• Ensure health and safety compliance

What you'll need to succeed

• Educated to A Level Standard or equivalent
  
• Customer service knowledge and experience is essential
  
• IT skills - SAP essential
  
• Experience of sales processing
  
• Exceptional communication skills
  
• Highly organised
  
• Resilience
  
• Ability to work well in a high-paced environment
  

What you'll get in return

• Competitive salary
  
• Flexible working arrangements
  
• 23 days holiday + bank holidays, increasing with length of service
  

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#