CRM and Sales Analyst

Fortune Brands Innovations are a US based company, listed on the New York Stock Exchange, that owns and develops a dynamic portfolio of brands for homes worldwide. 

Our specialist kitchen and bathroom division, Fortune Brands Water Innovations, is made up of a collection of leading luxury UK brands: Shaws of Darwen, Perrin & Rowe, and Victoria & Albert Baths, which we market under the umbrella brand, House of Rohl. 

In addition, Aqualisa completes our portfolio with its market leading digital showering technology. 

All of our brands are united by a belief in design, innovation and craftmanship, leading to beautiful and high-quality products. 

With manufacturing sites throughout the UK, and a House of Rohl showroom at the Design Centre in London, we currently employ over 600 people who are dedicated to delivering excellent products and service throughout our supply chain. A new multi-million pound state-of-the-art facility at the i54 Business Park in Wolverhampton will be completed later this year, generating exciting new opportunities across the business as we continue to grow. 

Our people are what make our business, and we truly care about creating a ‘Home for All’ where employees are empowered to make a difference, and able to bring their authentic selves to work. We are passionate about rewarding excellence and helping people to grow, both personally and professionally, during their time with us. 

If you are looking for opportunities within a progressive, innovative, and nurturing organisation; and have the energy, passion, and commitment to deliver excellence, we would love to hear from you. 

We currently have an exciting opportunity to join us as a CRM and Sales Analyst within our Sales department. 

In a nutshell, you will be responsible for: 

Supporting the UK & Ireland Sales function, primarily working within HubSpot to provide actionable insights for senior management and the sales teams. 

Using various data points to help set up, monitor and improve the Fortune Brands CRM system and its usage. Working with various stakeholders to maximise the benefits of CRM. 

Full training and ongoing development will be provided. 

What you are already great at:  

Identification of CRM targeting opportunities to ASM’s and BDM’s to increase share of space and share of market  

Monitoring and analysing key CRM metrics, such as KPI’s and Sales data  

Help to segment the customer database  

Own the monitoring and articulation of promotion results  

Manually enrich our datasets, filling in gaps. Ensure details such as category, ownership structure and groups are correct  

Building and maintaining CRM dashboards   

Support in the integration of CRM data into wider company reporting  

Work with colleagues to build return of investment models for a range of sales actions e.g. displays, field visits, promotions  

Provide ad hoc analysis to support the sales team & senior management  

For this role we would need you to demonstrate:  

Advanced Excel skills  

Knowledge and experience of CRM systems (preferable)  

Attention to detail  

Good communications skills  

An ambition to work within a data focused roll  

A can do attitude with the ability to work deadlines unsupervised  

What your colleagues say about you: 

An ideas and solutions-focused person 

An excellent and engaging communicator with the confidence to communicate at all levels 

Very organised and methodical 

Able to communicate ideas both verbally and in writing. 

Very high level of attention to detail 

Our Values : 

Aligned – in our work together 

Agile – in the face of challenge 

Accountable – to our promises 

Action – with integrity and transparency 

Why work for us: 

We reward our employees not just for the big headline results we reward our teams for how you have positively contributed to the business and that isn’t always defined by hitting a financial target. 

We have a pay for performance culture and reward annually on results. In an ever changing environment its key that you are a curious and nimble learner. We succeed as a team so the ability to collaborate is essential. And to continue to grow and continually challenge you need to ensure you are able to both plan and align so we are all pulling in the same direction. 

The benefits bit: 

33 days holiday (inclusive of Bank Holidays) 

Employee Assistance Programme 

Annual Incentive Plan Bonus Structure 

Life Assurance 

Health & Wellbeing Programme, including health cash plan and employee assistance 

Pension Plan 

High St Reward Scheme 

Refer a Friend Programme 

Free Parking 

Frequent Technology User Free Eye Care 

Flexible working model 

High 5 Employee Recognition Programme 

And as an employer who values you, you will be welcomed with open arms and supported to succeed. 

Our hiring process: 

You will be contacted by a member of our resourcing team for an initial discussion, this may be on Teams. 

You will be invited to site for either a 1 or 2 stage process depending on the role. 

We will inform you ahead of your interview what we will be discussing, we want to give you the opportunity to shine in these meetings. 

Successful candidates will be notified and the start date will be confirmed for when you will be beginning your Fortunes Brand journey.