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Form of work
SalaryA global technology company is looking for a seasoned CRM Specialist who will be responsible for high-impact initiatives and programs to increase their customers’ retention and engagement across our owned media channels such as; email, push, & SMS.
CRM MARKETING SPECIALIST ROLE:
- Being responsible for creating engagement campaigns for the UK customer lifecycle, including automated comms, promotions, and seasonal campaigns
- Improving onboarding, activation, and retention of users through engagement channels, including email, in-app/push, and content marketing
- Managing end-to-end development and execution of email campaigns, including driving the creative review process, collaborating with designers and copywriters, identifying target audience segments, and delivering tailored communications that drive impactful engagement
- Creating detailed customer journey flows with actionable trigger points to drive conversion and engagement
- Overseeing the seasonal calendar for engagement marketing campaigns
- Presenting regular updates and performance reports to key business stakeholders
- 2 years of experience in customer marketing, customer communications, or customer engagement
- Excellent attention to detail and communication skills
- Hybrid working
- Health & wellness program
- Two volunteer days off per year
- Employee events and happy hours
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
